This list of resources is intended to help our community members impacted by the CZU August Lightning Complex Wildfires with the recovery process, a long road which extends all the way through repairing or rebuilding and ultimately to finding a “new normal.” It is hard work, but you do not have to go through it alone.
Supporting the CZU Fire Community
Are you finding you need assistance in recovering from the CZU August Lightning Complex Fire? Email CZUFireHelp@gmail.com or call 831-920-4764 to relate to a disaster case manager. Please provide your name, disaster-impacted address, and best way to reach you.
Local organizations are collaboratively working together by helping disaster survivors and their families return to safe, sanitary, and secure housing by connecting them to available community financial resources, identifying household needs and program eligibility, assisting with advocacy and appeals, creating attainable recovery plans for disaster recovery and arranging construction resources and repair for property damaged by this natural disaster.
Community Wellness and Emotional Support
CalHope provides crisis counseling and resources, 833-317-4673.
Centers for Disease Control and Prevention provides advice on managing stress. Call 800-232-4636
Disaster Distress Helpline provides 24/7 trained crisis counseling to support people experiencing emotional distress related to a disaster. Call 1-800-985-5590, Press “2” for Spanish, or text TalkWithUs to 66746.
Mental Health Services for Alliance Medi-Cal Members can help children, teens, and adults improve quality of life by connecting them with a supportive mental health professional. Call 855-765-9700 24/7. For emergencies, call 911.
Nation’s Finest provides free referral support, group support, and one-on-one crisis intervention. Peer workshop appointments are available. Please email email@example.com or call them at 650-431-3209. Click Here to access a calendar with a full list of available virtual peer workshops.
National Alliance on Mental Health Illness (NAMI) Crisis Helpline (800) 950-6264 Offers education and information about mental illness to help individuals and families find local support and resources they need. Visit the Santa Cruz NAMI chapter for programs and classes near you: www.namiscc.org
National Domestic Violence Hotline, Essential tools and support for survivors of domestic violence, 24/7/365, Call 1.800.799.SAFE (7233)
Family Resource Centers
For assistance with food, basic essential items, and emergency financial/rental/rehousing support contact a local family resource center:
Catholic Charities Diocese of Monterey 831-920-4764
Community Action Board (Davenport Resource Service Center) 831-425-8115
Community Bridges Mountain Community Resources 831-335-6600
Valley Churches United 831-336-8258
Food / Meal Delivery for Older Adults
Teen Kitchen Project Free or low-cost meals for those with serious illness, 831-316-4540
Grey Bears Low Cost or Free Grocery Delivery program, 831-479-1055
Great Plates County-run program providing 3 meals a day to qualified individuals, 831-454-4406
Meals on Wheels Healthy meal delivery for older adults, 831-464-3180 ext. 100
California Disaster Help and Information Center provides information and resources regarding public assistance and services available to individuals and families impacted by California wildfires and other natural disasters or emergencies. (888) 421-8080
Comprehensive Debris Flow Report Commissioned: Community Foundation Santa Cruz County has commissioned a new, comprehensive debris flow report which will significantly reduce and in many cases eliminate the need for property owners to secure their own individual geologic reports. If a fire survivor’s pre-clearance requires a geologic report, they should now wait until the report ordered by the Community Foundation is complete before taking further action. The county has agreed to utilize this report for most geologic pre-clearances and ordering an individual report at this time is most likely to result in duplication of expense. The report is expected to be received and implemented within the next 10-12 weeks (i.e., end of August).
Community members working through the rebuild permitting process who have questions regarding how this commissioned report impacts them should directly contact 4Leaf, the county-contracted, fire-recovery engineering firm, at the Recovery Permit Center via email at firstname.lastname@example.org or by phone at 831-454-5323.
Disaster Loan Assistance Small Business Association’s low-interest loans for businesses, private non-profits, homeowners, and renters to replace uninsured/underinsured disaster damaged property. Call 800-659-2955 or email email@example.com.
Fannie Mae’s Disaster Response Network HUD-approved housing counselors can develop a personalized action plan, explain mortgage relief programs, provide financial coaching, and support clients’ successful recovery for up to 18 months to support safe, sustainable housing for homeowners and renters. You can qualify for housing counseling whether Fannie Mae owns your mortgage or not, 866-864-8989.
Guide to Disaster Assistance Services for Californians English / Spanish provides detailed information about the types of federal, state and local disaster assistance services available in California. There are no costs to apply for these programs.
Habitat for Humanity Monterey Bay is accepting applications for affordable homes for sale at Rodeo Creek Court in Live Oak. For an application or more information contact Family Services, 831-469-4663, ext. 14 or firstname.lastname@example.org.
Home Energy Assistance Program (HEAP) provides payment assistance for gas and electric, wood and propane costs and free home weatherization services for eligible low-income households in Monterey, Santa Cruz, & San Mateo Counties. Call 1-888-728-3637 for more information.
Santa Cruz County Recovery Resource Center aids those impacted by the recent wildfires and helps them navigate the recovery, permitting, and rebuild process.
3CEnergy Grant Program The NCEP Homeowner Rebuild Incentive track is a grant for homeowners affected by the 2020 wildfire season who plan to rebuild their homes as all-electric. 3CE will fund eligible projects until a total of $125,000 in funds have been fully reserved. Homeowners in 3CE service territory whose homes were red tagged by Cal Fire during the 2020 wildfire season may apply for this program. Homeowners can also apply for an additional incentive for Level 2 Electric Vehicle (EV) Charging Stations to be installed in their new developments. For more information call 888-909-6227 or email: info@3CE.org
California Department of Insurance aids on insurance issues if you are having trouble with processing your claim or have an underinsurance issue, 1-800-927-4357.
United Policyholders (UP) is a nonprofit organization that has been helping and advocating for insurance consumers since 1991. Through a Roadmap to Recovery program, UP provides FREE guidance on collecting available insurance benefits, making decisions, and getting back home after a catastrophic loss. Contact UP for further support at email@example.com or sign up here to get event notifications.
Disaster Legal Assistance Collaborative (DLAC) offers a wide variety of legal assistance for disaster survivors, including FEMA benefits, insurance claims, landlord- tenant and homeowner issues, employment questions, and consumer issues. Call the hotline: 888-382-3406.
Disaster Legal Services may provide free legal help to low-income disaster survivors. DLS can help with insurance claims, legal papers lost in the disaster, home repair contracts and contractors, problems with landlords, proof of homeownership, and FEMA appeals, 1-800-624-33-62 TTY 1-800-462-7585.
Resource Conservation District of Santa Cruz County offers post-fire free webinars and on-site assistance which include on-site technical and planning help to assess post-fire land conditions and recommend appropriate actions related to natural resources. Call 831-464-2950 and Email: firstname.lastname@example.org
Santa Cruz SBDC free business advising assistance services. Call (831) 479-6136
Prepared, Not Scared A Step-by-Step Guide to Preparing and Protecting Your Family, Pets and Property from the Threat of Wildfire, Including Evacuation Preparation and Safety Guidelines from the Fire Save Council of Santa Cruz.
Please click on the link above to access a printable PDF of select CZU Fire Resources for the current month.
These resources have been verified by the Santa Cruz County Long Term Recovery Group (SC LTRG), but their viability will be based on resource availability. This is a living document that will continue to be updated and maintained by 211 Santa Cruz County.
The Santa Cruz County Long Term Recovery Group (SC LTRG) is a collaboration of non-profit, faith based, local, state, and national organizations that work together to share information and resources that can help address the needs of individuals and families affected by the CZU Wildfires. More information about the Santa Cruz County Long Term Recovery Group can be found HERE.